Airtel payment Bank FAQs

How to open an Airtel Payment Bank Account?
Just designated Airtel retail outlet which is enabled to process Airtel Bank transactions.

What documents are required to open bank account in Airtel Bank?
Customer need his own Aadhaar number for opening an bank account in Airtel payment. One needs to verify aadhar account no via finger prints also known as e-KYC. The account will be opened within minutes.

Will I be issued bank account number when account is opened in Airtel Payment Bank?
No separate bank account no would be issued, your Airtel mobile number will be the bank account number.

Will I get interest on Airtel Bank saving account?
Yes 7.25 % p.a. interest rate is applicable for now.

How can I withdraw the money?
You can use the same facility from where you deposited with wide network of Airtel retail outlets accepting that.

Will I get ATM card?
No, but you can also transfer it to any bank account in India. Free transfer to Airtel bank accounts.
Slowly many merchant would also accept payment directly from Airtel bank account.

Any other benefit?
Free personal accidental insurance of Rs. 1 Lac with every Airtel savings bank account.

Is Airtel bank govt. approved?
Yes, Airtel Payments Bank received payments bank license from the Reserve Bank of India (RBI) on On April 11, 2016.
Without Rbi license one can not run bank in India.

How can one check Airtel Bank account balance or statement?
Airtel Payments Bank is completely paperless bank. Customers can check their account balance or account statement or perform any other transaction using Airtel Money app, USSD or IVR of their mobile phones. For any help one can visit any designated retail outlet (not just the outlet where they have opened the account) or call helpline 400(toll free) or 8800688006.

Can only Airtel customer open Airtel payment bank account?
No, anyone with mobile phone can open an account. Non Airtel customers can access Airtel Payments Bank’s services by using IVR services on 8800688006 or by accessing the Airtel Money app.