Idea has launched 4G services in many cities and is expanding rapidly in newer towns and cities.
If you already have a 4G handset and just want to swap to 4G sim from existing sim then follow the below steps.
- Visit Idea store where 4G service is available and give 4G sim request.
Sim cost is zero if your existing sim is working. - Please take backup of contact and sms from your current sim before step 3.
- Type SIM <complete new sim no printed on sim jacket or sim card> & send to 12345 (toll free) from your old sim.
- You will receive the confirmation on success with SR number.
- In another 5-10 minutes you’ll receive another sms asking for confirmation, just reply with ‘Y’ to that sms.
- Now it’ll take 20-30mins for current/old sim to disconnect.
- Once old sim shows zero network, put in the new 4G sim.
- Select 4G or LTE mode in mobile handset settings, you are ready to enjoy 4G speeds.
Hope you find this post helpful. Enjoy Idea 4G!
our number no 7997169340
we are following last 10days iam visited 10 times show room along with ID
your show room people not respond because of your service we are taken jio sim
i set mails also simply please visit idea show room again i want to showroom along id
but this last 10days your people playing i need proper reply immediately
Worse customer service ever experienced. Applied for sim exchange in your Baner, Pune branch day before yesterday but till now there is no activation of new sim. Customer care officers are just fooling me telling that it will start in 2 hours and bla bla since last 2 days. Worse network worse service.
Idea Service is slow. If you want FAST SERVICES then change your operator to Airtel
Airtel is trash. Jio is the best.
Also vi is still far better than airtel.
Mene idea 4g sim li hai but phn mein net 3g chal raha 4g ni chal rha plz tell me solutions
After reply than give msg this- Dear Customer, your request for SIM upgrade could not be processed as the SIM no. entered is not a valid SIM no. Please visit your nearest Idea service centre. Thank you
Pleas tell me solution
Very bad service
Airtel service good
After upgrading to 4G, I am not able receive SMS
Please give me solution
Pratik me too facing the same problem now.After upgradation when actually did u start receiving the messages.
Same here
There is message which says dear customer you have replied with invalid consent key …reply “y” to proceed your sum upgrade….
But i hv tried sending Y ….more than 5 to 6 times but the answer is invalid consent
My sim has lost and i got new sim for old number, And incoming and outgoing is running. but sms is not coming, customer care tell me after 24 four your sim sms is incoming.
I got a sim from IDEA after telephonic verification, and after sending some message immediately my old sim is showing no network . and i insert new sim in mobile. Network has come but when i used it it says that this facility is not available on this number.
i send 12345 new sim no and then reply to Y to number 4 to 5 time but till date not upgrade my new 4 g sim what can i do customer carenot help me ony tell me new sms send idea sim very poor service in idea 4 g upgradation
very bad service to customer care to idea no any idea for 4g upgrade in customer care employ only transper phone to sineor person and no output to me 4 g upgrade
Always getting the following response via SMS from IDEA
” You have entered INVLID SIM no.Please enter the correct SIM no. of your new 4G SIM Card..”
I entered new SIM card number several times. and SMSed to 12345..
And each time invariably received response (via SMS) from IDEA”You have entered an invalid SIM no. Please enter the correct SIM no. of your new 4G SIM Card.
Yesterday I have been upgraded the 3g sim into 4sim were the person had been taken the 100 rupees from me.but u r saying that free of cost.kindly rply me.
Cost is Rs.0 (at idea owned store) to Rs.25(at retailer).
Rs.100 is clearly way above.
Is 4g sim working in a 3g phone
yes 4g sim works in 2G or 3G phone.
can i switch back to my original sim (3G sim) after i upgraded to my new 4G sim ??
is it possible anyhow ??
since I dont have a 4G fone . so i want to get back to my 3G network , is it possible anyhow ??
No you have to buy new 4g phone other wise in case you do not buy your sim will not work
did same 4 times but no result. even idea store don’t have solution they always does same process with giving new sim….and at the end same result sim upgrading fails kindly help for this no. 8223037245
I have processed all step
But not coming msg by idea
Wat i do
Hi,
Completed steps 1-5 about 6 hours back. But 4G sim still does not show network. Please assist.
Its fucking worst network and customer support even telenor service is better thrn this
Sim not active at all
What if idea sim nt exchange before 31 july??????
Nothing to happen. It’s a 4G sim upgrade process.
Aadhar linking got nothing to do with this if thats what you are thinking about.
I am not recieving messages after upgrading to 4G
Idea worst network n worst customer support…..
Most of vogas line idea no fesaliti for costomer.
I have replied with SIM 20 digit number.
Now an SMS came to reply with “Y”.
When I replied “Y” to 59461, It’s telling “Invalid request”.
fed up with this.
Make sure the sim card is 4G & new.
Try after sometime.
Thanks a lot …it was really very helpful
Glad it worked!
Dear Nehal,
Please note that after replying “Y” as the final sms, we get a confirmation sms specifically stating that the sms receiving services shall not be working for the next 24 hours.
I think you must have realized it by now.
After upgreading sim into 4g .I am not able to sand sms or recive sms . Plz solve this problem
How to upgrade idea demo sim to 4G
Contact your distributor. We don’t have any other option
Its not working bro
Better visit Idea store then. Worked for most!