Hathway broadband provide high speed internet service via both fiber & Docsis coaxial cable technology. Their support is a major drawback as helpdesk ticket are closed without the consent of customers. They don’t have a happy code concept of Airtel broadband where ticket can only be closed with a otp from customer. So the support team closes the ticket even without actually attending the customers concern.
Email support can be a better alternative as everything is written with a proof so customer support team can’t ignore you. If they do so complaint can be forwarded to Appellate Authority with email proof.
Here is the list of email support addresses of various cities & states Hathway broadband operates in:
| Hyderabad | hydhelpdesk@hathway.net |
| Baroda | vadhelpdesk@hathway.net |
| Surat | surathelpdesk@hathway.net |
| Vapi | vapihelpdesk@hathway.net |
| Bengaluru & Karnataka | bangalorehelpdesk@hathway.net |
| Aurangabad | helpdeskaur@hathway.net |
| Pune | helpdeskpune@hathway.net |
| Mumbai | helpdesk@hathway.net |
| Goa | goahelpdesk@hathway.net |
| Delhi | delhihelpdesk@hathway.net |
| Noida | delhihelpdesk@hathway.net |
| Indore | csindore@hathway.net |
| Chandigarh | ccare@hathway.net |
| Kolkata | kolkatahelpdesk@hathway.net |
| Sikkim | helpdeskSsikkim.isp@hathway.net |
| Asansol | hfibersupport@hathway.net |
| Malda | hfibersupport@hathway.net |
| Siliguri | hfibersupport@hathway.net |
| Chennai & Tamil Nadu | chennaihelpdesk@hathway.net |
For Hathway router wifi coverage problems try these:
TP-Link TL-WA850RE Single_Band 300Mbps RJ45 Wireless Range Extender, Broadband/Wi-Fi Extender, Wi-Fi Booster/Hotspot with 1 Ethernet Port, Plug and Play, Built-in Access Point Mode, White
- Range Extender mode boosts wireless signal to previously unreachable or hard-to-wire areas flawlessly
- Miniature size and wall-mounted design make it easy to deploy and move flexibly
- Easily expand wireless coverage at a push of Range Extender button
- Ethernet port allows the Extender to function as a wireless adapter to connect wired devices
- Tether App allows easy access and management using any mobile device
TP-Link AC750 Wifi Range Extender | Up to 750Mbps | Dual Band WiFi Extender, Repeater, Wifi Signal Booster, Access Point| Easy Set-Up | Extends Wifi to Smart Home & Alexa Devices (RE200)
- Boosts wireless signal to previously unreachable or hard-to-wire areas flawlessly
- Compatible with 802.11 b/g/n and 802.11ac Wi-Fi devices
- Dual band speeds up to 750Mbps
- Miniature size and wall-mounted design make it easy to deploy and move flexibly
- Ethernet port allows the Extender to function as a wireless adapter to connect wired devices
TP-Link | AC1200 WiFi Range Extender | Up to 1200Mbps Speed | Dual Band Wireless Extender, Repeater, Signal Booster, Access Point| Easy Set-Up | Extends Internet Wi-Fi (RE305)
- No Dead Zone —— Brings Wi-Fi dead zone to life with strong Wi-Fi expansion at combined speed of up to 1.2Gbps
- AC1200 Dual Band Wi-Fi —— Operates over both the 2.4GHz band(300Mbps) and 5GHz band(867Mbps) for more stable wireless experience
- OneMesh —— Creates a Mesh network by connecting to a TP-Link OneMesh router for seamless whole-home coverage.
- Perfect Location —— Intelligent signal light helps to find the best location for optimal Wi-Fi coverage by showing the signal strength
- Ultimate Compatibility —— Works with any Wi-Fi router or wireless access point
Mercusys MW300RE Wireless Repeater WiFi Booster | MIMO Technology | Three External Antennas | 300Mbps Speed Wi-Fi Range Extender
- Wireless Booster —— Range Extender mode boosts wireless signal to previously unreachable or hard-to-wire areas flawlessly
- Superior Extended Range —— Three external antennas with MIMO technology help set the MW300RE apart from ordinary range extenders
- Easy Setup —— Easily expand wireless coverage at easy two-touch setup or a push of WPS button
- Design —— Miniature size and wall-mounted design make it easy to deploy and move flexibly
- LED —— The multicolor LED helps you to find the right location to deliver the best Wi-Fi extension
D-Link DAP-1325 Wi-Fi Extender Signal Booster for Home | Internet Repeater with Ethernet Port | One-Touch Setup
- N 300 Mbps Wireless Range Extender with 2 external antenna
- 802.11 b/g/n standard with speed of 300 Mbps on 2.4Ghz.
- 1x 10/100 LAN port lets you give a wired device the ability to connect wirelessly, or add wireless to an existing wired network
- Easy Setup: Super simple set-up with the D-Link QRS APP for both iOS & Andriod Or with intuitive WEB GUI setup wizard.
- support one-touch configuration by pushing the WPS push-button on the DAP-1610.
WiFi Range Extender Wireless Signal Range Booster 4 Antennas Easy Setup, 2024 Model Repeater WiFi Extender for Home (Up to 2000 SqFt), 2.4G|300Mbps Network Signal Amplifier with 2 Ethernet Ports ARVOX
- Boost your WiFi coverage with the ARVOX WiFi extender, featuring a high-performance CPU and advanced imported smart chip that extends your network to hard-to-reach areas with speeds up to 300Mbps on the 2.4GHz band. Enjoy stable, long-distance connectivity ideal for streaming, gaming, and browsing, all with enhanced security through WPA/WPA2 protocols, making it perfect for home, office, and travel.
- Extended WiFi Coverage with 4 High-Gain Antennas: The ARVOX WiFi range extender features 4 powerful high-gain antennas, providing 360° WiFi signal coverage up to 2000 square feet. Enjoy a stronger, more reliable wireless network throughout your entire home, from the bedroom and balcony to the kitchen, bathroom, and living room. Experience true WiFi freedom with uninterrupted connectivity for you and your family.
- ARVOX WiFi range extender offers versatile 3-in-1 functionality with WiFi Repeater, AP, and Router modes. In WiFi Repeater Mode, it supports wireless connection for up to 45 devices and includes 2 network cables for wired connections. In AP Mode, you can connect one network cable to your router for wireless connectivity to 45 devices, while another cable connects to a wired device. In Router Mode, it can access your optical modem, provided the modem has completed the PPPOE connection and the network port can access the internet, as there is no DHCP function in this mode. This flexibility ensures you have the optimal setup for extending your WiFi coverage and enhancing your network
- 2 Ethernet Ports – WAN and LAN: The ARVOX WiFi Range Extender features 2 Ethernet ports, offering more connectivity options than regular extenders. Connect to both the router/optical modem and wired devices like cable TV and desktop computers. This extender supports up to 45 devices, including mobile phones, laptops, tablets, audio systems, cameras, smart home devices, TVs, and more. Enjoy enhanced network compatibility and robust connectivity for all your devices.
- Easy Setup & Reliable After-Sales Support: Set up the ARVOX WiFi Range Extender using your smartphone, PC, or laptop—smartphone recommended. Follow the included instruction guide or video tutorial to get connected in seconds, ensuring whole-house WiFi coverage. Enjoy quick service and warranty support.
TP-Link TL-WA855RE N300 Mbps Single Band Universal Wireless Range Extender, Broadband/WiFi Extender with 1 Ethernet Port and 2 External Antennas, Plug and Play, Built-in Access Point Mode, White
- Superior Extended Range —— Boosts your existing Wi-Fi coverage to deliver fast and reliable wired and wireless connectivity
- 300Mbps Wi-Fi —— Speeds up to 300Mbps at 2.4GHZ
- Antenna —— Two External antennas for faster and more reliable Wi-Fi
- AP Mode —— Supports AP mode which creates a new Wi-Fi Access point
- Power Saving —— Set the Power Schedule for the range extender for power-saving
TP-Link RE205 AC750 Universal Wireless Dual Band Range Extender, Broadband/Wi-Fi Extender, WiFi Booster/Hotspot with Ethernet Port, 2 External Antennas, Plug and Play, Smart Signal Indicator, 750Mbps
- AC750 Dual Band Wi-Fi —— Brings Wi-Fi dead zone to life with strong Wi-Fi expansion at combined speed of up to 750Mbps
- 750 Mbps Wi-Fi Speed —— Operates over both the 2.4GHz band(300Mbps) and 5GHz band(433Mbps) for more stable wireless experience
- Intelligent Signal Light —— Intelligent signal light helps to find the best location for optimal Wi-Fi coverage by showing the signal strength
- Ultimate Compatibility —— Works with any Wi-Fi router or wireless access point
- In an unlikely case of product quality related issue, we may ask you to reach out to brand’s customer service support and seek resolution. We will require brand proof of issue to process replacement request.
Netgear WiFi Range Extender EX6120-Extend Your Internet Wi-Fi up to 1200 sq ft & 20 Devices with AC1200 Dual Band Wireless Signal Booster & Repeater|Compact Wall Plug Design|Easy Set-Up|with LAN Port
- EXTENDED WIRELESS COVERAGE: Adds Wi-Fi range coverage up to 1200 sq ft, and connects up to 20 devices such as laptops, smartphones, speakers, IP cameras, tablets, IoT devices, and more.
- AC1200 WI-FI SPEED: Provides up to 1200Mbps performance using dual-band and patented FastLane(TM) technology for video streaming and casual gaming.
- UNIVERSAL COMPATIBILITY: Works with any wireless router, gateway, or cable modem with Wi-Fi.
- WIRED ETHERNET PORT: Simply plug in game consoles, streaming players, or other nearby wired devices using the one 10/100M port for maximum speed.
- SAFE & SECURE: Supports WEP and WPA/WPA2 wireless security protocols.
TP-Link AC1750 Universal Dual Band Range Extender, Broadband/Wi-Fi Extender, Wi-Fi Booster/Hotspot with 1 Gigabit Port and 3 External Antennas, Built-in Access Point Mode, 1750Mbps Speed (RE450)
- AC1750 Dual Band Wi-Fi —— Simultaneous 450Mbps on 2.4GHz + 1300Mbps on 5GHz
- Three Antennas —— Three adjustable external antennas provide optimal Wi-Fi coverage and reliable connections
- Gigabit Ethernet port —— Act as a wireless adapter to connect a wired device to your network at Gigabit speed
- Intelligent Signal Light —— Help to find the best location for optimal Wi-Fi coverage by showing the signal strength
- AP Mode —— Create a new Wi-Fi access point to enhance your wired network with Wi-Fi capability
Hope this helps!