Hathway broadband provide high speed internet service via both fiber & Docsis coaxial cable technology. Their support is a major drawback as helpdesk ticket are closed without the consent of customers. They don’t have a happy code concept of Airtel broadband where ticket can only be closed with a otp from customer. So the support team closes the ticket even without actually attending the customers concern.
Email support can be a better alternative as everything is written with a proof so customer support team can’t ignore you. If they do so complaint can be forwarded to Appellate Authority with email proof.
Here is the list of email support addresses of various cities & states Hathway broadband operates in:
| Hyderabad | hydhelpdesk@hathway.net |
| Baroda | vadhelpdesk@hathway.net |
| Surat | surathelpdesk@hathway.net |
| Vapi | vapihelpdesk@hathway.net |
| Bengaluru & Karnataka | bangalorehelpdesk@hathway.net |
| Aurangabad | helpdeskaur@hathway.net |
| Pune | helpdeskpune@hathway.net |
| Mumbai | helpdesk@hathway.net |
| Goa | goahelpdesk@hathway.net |
| Delhi | delhihelpdesk@hathway.net |
| Noida | delhihelpdesk@hathway.net |
| Indore | csindore@hathway.net |
| Chandigarh | ccare@hathway.net |
| Kolkata | kolkatahelpdesk@hathway.net |
| Sikkim | helpdeskSsikkim.isp@hathway.net |
| Asansol | hfibersupport@hathway.net |
| Malda | hfibersupport@hathway.net |
| Siliguri | hfibersupport@hathway.net |
| Chennai & Tamil Nadu | chennaihelpdesk@hathway.net |
For Hathway router wifi coverage problems try these:
TP-Link TL-WA850RE N300 Wireless Range Extender, Broadband/Wi-Fi Extender, Wi-Fi Booster/Hotspot with 1 Ethernet Port, Plug and Play, Built-in Access Point Mode
- Range Extender mode boosts wireless signal to previously unreachable or hard-to-wire areas flawlessly
- Miniature size and wall-mounted design make it easy to deploy and move flexibly
- Easily expand wireless coverage at a push of Range Extender button
- Ethernet port allows the Extender to function as a wireless adapter to connect wired devices
- Tether App allows easy access and management using any mobile device. LED Control function includes a Night Mode for peaceful sleep
TP-Link AC750 Wifi Range Extender | Up to 750Mbps | Dual Band WiFi Extender, Repeater, Wifi Signal Booster, Access Point| Easy Set-Up | Extends Wifi to Smart Home & Alexa Devices (RE200)
- Boosts wireless signal to previously unreachable or hard-to-wire areas flawlessly
- Compatible with 802.11 b/g/n and 802.11ac Wi-Fi devices
- Dual band speeds up to 750Mbps
- Miniature size and wall-mounted design make it easy to deploy and move flexibly
- Ethernet port allows the Extender to function as a wireless adapter to connect wired devices
Redbek N300 Wireless Range Extender, Broadband/Wi-Fi Extender, Wi-Fi Repeater, Wi-Fi Booster/Hotspot with 1 Ethernet Port, Plug and Play
- Range Extender mode boosts wireless signal to previously unreachable or hard-to-wire areas flawlessly
- Miniature size and wall-mounted design make it easy to deploy and move flexibly
- Easily expand wireless coverage at a push of Range Extender button
- Ethernet port allows the Extender to function as a wireless adapter to connect wired devices
- AP Mode & Repeater Mode allow 2 in 1 usage.
TP-Link | AC1200 WiFi Range Extender | Up to 1200Mbps Speed | Dual Band Wireless Extender, Repeater, Signal Booster, Access Point| Easy Set-Up | Extends Internet Wi-Fi (RE305)
- No Dead Zone —— Brings Wi-Fi dead zone to life with strong Wi-Fi expansion at combined speed of up to 1.2Gbps
- AC1200 Dual Band Wi-Fi —— Operates over both the 2.4GHz band(300Mbps) and 5GHz band(867Mbps) for more stable wireless experience
- OneMesh —— Creates a Mesh network by connecting to a TP-Link OneMesh router for seamless whole-home coverage.
- Perfect Location —— Intelligent signal light helps to find the best location for optimal Wi-Fi coverage by showing the signal strength
- Ultimate Compatibility —— Works with any Wi-Fi router or wireless access point
Trenzu Single Band 2.4GHz WiFi Wireless Range Extender for Home | 300Mbps, Upto 10m Coverage, 10 Devices | Signal Repeater with 2 LAN Ports, 4 Antenna | Plug & Play |Router & Access Point Mode
- [High-Speed Performance] : Experience 300Mbps wireless speed on the 2.4GHz single band, ensuring a stable and fast connection for streaming, gaming, and more. Complies with IEEE 802.11B/G/N standards for reliable performance.
- [Wide Coverage & Multiple Devices] : Extend your WiFi coverage up to 10m and connect up to 10 devices. Perfect for large homes and multiple users.
- [Versatile Functionality] : Supports Router, Repeater, WISP, Client, and AP mode. Adapt to any network requirement and enjoy flexible internet connectivity.
- [Secure Connection] : Ensure your network is protected with WPA/WPA2, WPA-PSK/WPA2-PSK encryptions. Keep your data safe and secure from unauthorized access.
- [Easy Setup & Use] : Plug & Play design with built-in power adapter eliminates the need for bulky adapters. Simple installation with the included Quick Installation Guide.
D-Link DIR-615 Wi-fi Ethernet-N300 Single_band 300Mbps Router, Mobile App Support, Router | AP | Repeater | Client Modes(Black)
- N 300 Mbps wireless Router with high gain Omni Antenna. Dynamic IP (DHCP) : Yes;Support Multiple operating modes: Router | AP | Repeater | Client;Easy Setup: Super simple set-up with the D-Link Assistant Mobile APP Or with intuitive WEB GUI setup wizard.;Advance security with WPA/WPA2 and firewall NAT, SPI, IP Filter, MAC Filter, DMZ, DDos prevention
- Always up-to-date with latest features / updates with online firmware upgrade;Support advance features like IPv6, TR-069, VLAN, static Routing etc.;Wireless Guest zone for visitors and wireless client bandwidth limitation;3 years Brand Warranty; N 300 Mbps wireless Router with high gain Omni Antenna. Dynamic IP (DHCP) : Yes;Support Multiple operating modes: Router | AP | Repeater | Client
- Control Method: Application;High-Speed Wireless Networking
- Easy Configuration;Advanced Firewall Features; UPnP Support
- Security Protocol: Wpswpa2-Psk
TP-Link AX1800 Dual Band Wi-Fi 6 Range Extender, Broadband/WiFi Extender, Wireless Booster/Hotspot with 1 Gigabit Port & 2 External Antennas, Built-in Access Point Mode, (RE605X)
- Faster Wi-Fi 6 Speed —— RE605X comes equipped with the latest wireless technology, Wi-Fi 6, for faster speeds, greater capacity, and reduced network congestion.
- Dual Band —— 1800 Mbps – 574 Mbps at 2.4GHz, 1201 Mbps at 5GHz
- OneMesh Compatible —— Creates a Mesh network by connecting to a OneMesh router for seamless whole-home coverage.
- Gigabit Ethernet Port —— Provide faster-wired connections to smart TVs, computers and gaming consoles
- Intelligent Signal Light —— Helps to determine the best location for optimal Wi-Fi coverage by indicating the signal strength in the current placement
Punnk Funnk 300Mbps Wireless Range Extender, Broadband/Wi-Fi Extender, Wi-Fi Booster/Hotspot with 2 Ethernet Port, Plug and Play, Built-in Access Point Mode, White
- 【Speed Boost 】: Enjoy faster internet speeds with our 2.4GHz repeater, perfect for streaming, gaming, and browsing.
- 【Enhanced Range】: Amplify your existing WiFi signal, extending coverage to every corner of your space.
- 【Easy Setup】: Effortlessly install with our step-by-step guide. No technical expertise is required.
- 【Universal Compatibility】: Works seamlessly with all routers, ensuring compatibility with your existing network.
- 【Stable Connection】: Minimize disruptions with our advanced technology that ensures a stable and consistent connection.
Hope this helps!