Hathway broadband provide high speed internet service via both fiber & Docsis coaxial cable technology. Their support is a major drawback as helpdesk ticket are closed without the consent of customers. They don’t have a happy code concept of Airtel broadband where ticket can only be closed with a otp from customer. So the support team closes the ticket even without actually attending the customers concern.

Email support can be a better alternative as everything is written with a proof so customer support team can’t ignore you. If they do so complaint can be forwarded to Appellate Authority with email proof.

Here is the list of email support addresses of various cities & states Hathway broadband operates in:
Hyderabadhydhelpdesk@hathway.net
Barodavadhelpdesk@hathway.net
Suratsurathelpdesk@hathway.net
Vapivapihelpdesk@hathway.net
Bengaluru & Karnatakabangalorehelpdesk@hathway.net
Aurangabadhelpdeskaur@hathway.net
Punehelpdeskpune@hathway.net
Mumbaihelpdesk@hathway.net
Goagoahelpdesk@hathway.net
Delhidelhihelpdesk@hathway.net
Noidadelhihelpdesk@hathway.net
Indorecsindore@hathway.net
Chandigarhccare@hathway.net
Kolkatakolkatahelpdesk@hathway.net
SikkimhelpdeskSsikkim.isp@hathway.net
Asansolhfibersupport@hathway.net
Maldahfibersupport@hathway.net
Siligurihfibersupport@hathway.net
Chennai & Tamil Naduchennaihelpdesk@hathway.net
For Hathway router wifi coverage problems try these:
TP-Link AC750 Wifi Range Extender | Up to 750Mbps | Dual Band WiFi Extender, Repeater, Wifi Signal Booster, Access Point| Easy Set-Up | Extends Wifi to Smart Home & Alexa Devices (RE200)
  • Boosts wireless signal to previously unreachable or hard-to-wire areas flawlessly
  • Compatible with 802.11 b/g/n and 802.11ac Wi-Fi devices
  • Dual band speeds up to 750Mbps
  • Miniature size and wall-mounted design make it easy to deploy and move flexibly
  • Ethernet port allows the Extender to function as a wireless adapter to connect wired devices
TP-Link TL-WA850RE Single_Band 300Mbps RJ45 Wireless Range Extender, Broadband/Wi-Fi Extender, Wi-Fi Booster/Hotspot with 1 Ethernet Port, Plug and Play, Built-in Access Point Mode, White
  • Range Extender mode boosts wireless signal to previously unreachable or hard-to-wire areas flawlessly
  • Miniature size and wall-mounted design make it easy to deploy and move flexibly
  • Easily expand wireless coverage at a push of Range Extender button
  • Ethernet port allows the Extender to function as a wireless adapter to connect wired devices
  • Tether App allows easy access and management using any mobile device
TP-Link | AC1200 WiFi Range Extender | Up to 1200Mbps Speed | Dual Band Wireless Extender, Repeater, Signal Booster, Access Point| Easy Set-Up | Extends Internet Wi-Fi (RE305)
  • No Dead Zone —— Brings Wi-Fi dead zone to life with strong Wi-Fi expansion at combined speed of up to 1.2Gbps
  • AC1200 Dual Band Wi-Fi —— Operates over both the 2.4GHz band(300Mbps) and 5GHz band(867Mbps) for more stable wireless experience
  • OneMesh  —— Creates a Mesh network by connecting to a TP-Link OneMesh router for seamless whole-home coverage.
  • Perfect Location —— Intelligent signal light helps to fi­nd the best location for optimal Wi-Fi coverage by showing the signal strength
  • Ultimate Compatibility —— Works with any Wi-Fi router or wireless access point
D-Link DAP-1325 Wi-Fi Extender Signal Booster for Home | Internet Repeater with Ethernet Port | One-Touch Setup
  • N 300 Mbps Wireless Range Extender with 2 external antenna
  • 802.11 b/g/n standard with speed of 300 Mbps on 2.4Ghz.
  • 1x 10/100 LAN port lets you give a wired device the ability to connect wirelessly, or add wireless to an existing wired network
  • Easy Setup: Super simple set-up with the D-Link QRS APP for both iOS & Andriod Or with intuitive WEB GUI setup wizard.
  • support one-touch configuration by pushing the WPS push-button on the DAP-1610.
TP-Link TL-WA855RE N300 Mbps Single Band Universal Wireless Range Extender, Broadband/WiFi Extender with 1 Ethernet Port and 2 External Antennas, Plug and Play, Built-in Access Point Mode, White
  • Superior Extended Range —— Boosts your existing Wi-Fi coverage to deliver fast and reliable wired and wireless connectivity
  • 300Mbps Wi-Fi —— Speeds up to 300Mbps at 2.4GHZ
  • Antenna —— Two External antennas for faster and more reliable Wi-Fi
  • AP Mode —— Supports AP mode which creates a new Wi-Fi Access point
  • Power Saving —— Set the Power Schedule for the range extender for power-saving
Mercusys MW300RE Wireless Repeater WiFi Booster | MIMO Technology | Three External Antennas | 300Mbps Speed Wi-Fi Range Extender
  • Wireless Booster —— Range Extender mode boosts wireless signal to previously unreachable or hard-to-wire areas flawlessly
  • Superior Extended Range —— Three external antennas with MIMO technology help set the MW300RE apart from ordinary range extenders
  • Easy Setup —— Easily expand wireless coverage at easy two-touch setup or a push of WPS button
  • Design —— Miniature size and wall-mounted design make it easy to deploy and move flexibly
  • LED —— The multicolor LED helps you to find the right location to deliver the best Wi-Fi extension
TP-Link RE300 AC1200 Mesh Wi-Fi Range Extender/WiFi Booster/Wireless Repeater (Up to 1200 Mbps), Intelligent Signal Light, Power Schedule, LED Control, Dual_Band, White
  • Dual Band —— Extends dual-band Wi-Fi across your home to eliminate Wi-Fi dead zones
  • Supports OneMesh —— Creates a Mesh network by connecting to a TP-Link OneMesh router for seamless whole-home coverage
  • 1200 Mbps Wi-Fi Speed —— Operates over both the 2.4 GHz band (300 Mbps) and 5 GHz band (867 Mbps) for more stable wireless experience
  • Signal Light —— Smart signal indicator helps to fi­nd the best location for optimal Wi-Fi coverage by showing the signal strength
  • Easy Set Up —— Push the WPS button to easily set up a Mesh network you can uniformly manage from the Tether app or Web UI
Netgear WiFi Range Extender EX6120-Extend Your Internet Wi-Fi up to 1200 sq ft & 20 Devices with AC1200 Dual Band Wireless Signal Booster & Repeater|Compact Wall Plug Design|Easy Set-Up|with LAN Port
  • EXTENDED WIRELESS COVERAGE: Adds Wi-Fi range coverage up to 1200 sq ft, and connects up to 20 devices such as laptops, smartphones, speakers, IP cameras, tablets, IoT devices, and more.
  • AC1200 WI-FI SPEED: Provides up to 1200Mbps performance using dual-band and patented FastLane(TM) technology for video streaming and casual gaming.
  • UNIVERSAL COMPATIBILITY: Works with any wireless router, gateway, or cable modem with Wi-Fi.
  • WIRED ETHERNET PORT: Simply plug in game consoles, streaming players, or other nearby wired devices using the one 10/100M port for maximum speed.
  • SAFE & SECURE: Supports WEP and WPA/WPA2 wireless security protocols.
Punnk Funnk Wireless Repeater WiFi Booster | Advance Technology | Four External Antennas | 300Mbps Speed Wi-Fi Range Extender(White)
  • 【Speed Boost 】: Enjoy faster internet speeds with our 2.4GHz repeater, perfect for streaming, gaming, and browsing.
  • 【Enhanced Range】: Amplify your existing WiFi signal, extending coverage to every corner of your space.
  • 【Easy Setup】: Effortlessly install with our step-by-step guide. No technical expertise is required.
  • 【Universal Compatibility】: Works seamlessly with all routers, ensuring compatibility with your existing network.
  • 【Stable Connection】: Minimize disruptions with our advanced technology that ensures a stable and consistent connection.
2024 WiFi Range Extender/WiFi Extender Signal Booster up to 300mbps and 10 Devices, WiFi Repeater Internet Booster for Home, Office [White]
  • Expansive Coverage: SKOL WiFi Extender extends your WiFi coverage to 3000sq.ft, suitable for all age ranges. Enhance the signal quality and durability. Multiple color and size variations available.
  • High-Speed Connectivity: Includes 4 high-performance antennas for seamless connectivity and endless internet possibilities. Perfect for gaming enthusiasts and encourages skill development, suitable for both young and old users.
  • User-Friendly: SKOL WiFi Extender is easy to set up and maintain, equipped with a unique feature to solve common connection issues. Perfect for tech-savvy users and beginners alike
  • Versatile Applications: Ideal for homes, offices, and outdoor spaces. Boost your WiFi experience with SKOL WiFi Extender.
  • Premium Build: Crafted with high-quality materials, SKOL WiFi Extender provides long-lasting performance. Suitable for all weather conditions, perfect for home and office use.

Hope this helps!