Hathway broadband provide high speed internet service via both fiber & Docsis coaxial cable technology. Their support is a major drawback as helpdesk ticket are closed without the consent of customers. They don’t have a happy code concept of Airtel broadband where ticket can only be closed with a otp from customer. So the support team closes the ticket even without actually attending the customers concern.
Email support can be a better alternative as everything is written with a proof so customer support team can’t ignore you. If they do so complaint can be forwarded to Appellate Authority with email proof.
Here is the list of email support addresses of various cities & states Hathway broadband operates in:
| Hyderabad | hydhelpdesk@hathway.net |
| Baroda | vadhelpdesk@hathway.net |
| Surat | surathelpdesk@hathway.net |
| Vapi | vapihelpdesk@hathway.net |
| Bengaluru & Karnataka | bangalorehelpdesk@hathway.net |
| Aurangabad | helpdeskaur@hathway.net |
| Pune | helpdeskpune@hathway.net |
| Mumbai | helpdesk@hathway.net |
| Goa | goahelpdesk@hathway.net |
| Delhi | delhihelpdesk@hathway.net |
| Noida | delhihelpdesk@hathway.net |
| Indore | csindore@hathway.net |
| Chandigarh | ccare@hathway.net |
| Kolkata | kolkatahelpdesk@hathway.net |
| Sikkim | helpdeskSsikkim.isp@hathway.net |
| Asansol | hfibersupport@hathway.net |
| Malda | hfibersupport@hathway.net |
| Siliguri | hfibersupport@hathway.net |
| Chennai & Tamil Nadu | chennaihelpdesk@hathway.net |
For Hathway router wifi coverage problems try these:
TP-Link TL-WA850RE Single_Band 300Mbps RJ45 Wireless Range Extender, Broadband/Wi-Fi Extender, Wi-Fi Booster/Hotspot with 1 Ethernet Port, Plug and Play, Built-in Access Point Mode, White
- Range Extender mode boosts wireless signal to previously unreachable or hard-to-wire areas flawlessly
- Miniature size and wall-mounted design make it easy to deploy and move flexibly
- Easily expand wireless coverage at a push of Range Extender button
- Ethernet port allows the Extender to function as a wireless adapter to connect wired devices
- Tether App allows easy access and management using any mobile device
TP-Link AC750 Wifi Range Extender | Up to 750Mbps | Dual Band WiFi Extender, Repeater, Wifi Signal Booster, Access Point| Easy Set-Up | Extends Wifi to Smart Home & Alexa Devices (RE200)
- Boosts wireless signal to previously unreachable or hard-to-wire areas flawlessly
- Compatible with 802.11 b/g/n and 802.11ac Wi-Fi devices
- Dual band speeds up to 750Mbps
- Miniature size and wall-mounted design make it easy to deploy and move flexibly
- Ethernet port allows the Extender to function as a wireless adapter to connect wired devices
TP-Link | AC1200 WiFi Range Extender | Up to 1200Mbps Speed | Dual Band Wireless Extender, Repeater, Signal Booster, Access Point| Easy Set-Up | Extends Internet Wi-Fi (RE305)
- No Dead Zone —— Brings Wi-Fi dead zone to life with strong Wi-Fi expansion at combined speed of up to 1.2Gbps
- AC1200 Dual Band Wi-Fi —— Operates over both the 2.4GHz band(300Mbps) and 5GHz band(867Mbps) for more stable wireless experience
- OneMesh —— Creates a Mesh network by connecting to a TP-Link OneMesh router for seamless whole-home coverage.
- Perfect Location —— Intelligent signal light helps to find the best location for optimal Wi-Fi coverage by showing the signal strength
- Ultimate Compatibility —— Works with any Wi-Fi router or wireless access point
Mercusys MW300RE Wireless Repeater WiFi Booster | MIMO Technology | Three External Antennas | 300Mbps Speed Wi-Fi Range Extender
- Wireless Booster —— Range Extender mode boosts wireless signal to previously unreachable or hard-to-wire areas flawlessly
- Superior Extended Range —— Three external antennas with MIMO technology help set the MW300RE apart from ordinary range extenders
- Easy Setup —— Easily expand wireless coverage at easy two-touch setup or a push of WPS button
- Design —— Miniature size and wall-mounted design make it easy to deploy and move flexibly
- LED —— The multicolor LED helps you to find the right location to deliver the best Wi-Fi extension
TP-Link TL-WA855RE N300 Mbps Single Band Universal Wireless Range Extender, Broadband/WiFi Extender with 1 Ethernet Port and 2 External Antennas, Plug and Play, Built-in Access Point Mode, White
- Superior Extended Range —— Boosts your existing Wi-Fi coverage to deliver fast and reliable wired and wireless connectivity
- 300Mbps Wi-Fi —— Speeds up to 300Mbps at 2.4GHZ
- Antenna —— Two External antennas for faster and more reliable Wi-Fi
- AP Mode —— Supports AP mode which creates a new Wi-Fi Access point
- Power Saving —— Set the Power Schedule for the range extender for power-saving
TP-Link AC1750 Universal Dual Band Range Extender, Broadband/Wi-Fi Extender, Wi-Fi Booster/Hotspot with 1 Gigabit Port and 3 External Antennas, Built-in Access Point Mode, 1750Mbps Speed (RE450)
- AC1750 Dual Band Wi-Fi —— Simultaneous 450Mbps on 2.4GHz + 1300Mbps on 5GHz
- Three Antennas —— Three adjustable external antennas provide optimal Wi-Fi coverage and reliable connections
- Gigabit Ethernet port —— Act as a wireless adapter to connect a wired device to your network at Gigabit speed
- Intelligent Signal Light —— Help to find the best location for optimal Wi-Fi coverage by showing the signal strength
- AP Mode —— Create a new Wi-Fi access point to enhance your wired network with Wi-Fi capability
TP-Link RE205 AC750 Universal Wireless Dual Band Range Extender, Broadband/Wi-Fi Extender, WiFi Booster/Hotspot with Ethernet Port, 2 External Antennas, Plug and Play, Smart Signal Indicator, 750Mbps
- AC750 Dual Band Wi-Fi —— Brings Wi-Fi dead zone to life with strong Wi-Fi expansion at combined speed of up to 750Mbps
- 750 Mbps Wi-Fi Speed —— Operates over both the 2.4GHz band(300Mbps) and 5GHz band(433Mbps) for more stable wireless experience
- Intelligent Signal Light —— Intelligent signal light helps to find the best location for optimal Wi-Fi coverage by showing the signal strength
- Ultimate Compatibility —— Works with any Wi-Fi router or wireless access point
- In an unlikely case of product quality related issue, we may ask you to reach out to brand’s customer service support and seek resolution. We will require brand proof of issue to process replacement request.
SYSTENE WiFi Range Extender | Up to 300Mbps | Dual LAN Port WiFi Extender, Repeater, WiFi Signal Booster, Access Point| Easy Set-Up | Extends WiFi to Smart Home & Office(White)
- Speed Boost: Enjoy enhanced internet speeds of up to 300Mbps, perfect for smooth streaming, gaming, and seamless browsing experiences.
- Enhanced Range: Amplifies your existing WiFi signal to extend coverage throughout your home or office, reaching even hard-to-access areas.
- Dual LAN Ports: Equipped with dual Ethernet ports, allowing you to connect wired devices such as smart TVs and gaming consoles for stable internet access.
- Easy Setup: Simple installation with an easy-to-follow step-by-step guide—no technical expertise required for quick deployment.
- Universal Compatibility: Works flawlessly with all major routers and access points, ensuring seamless integration with your existing network setup.
D-Link DIR-615 | 300Mbps Wi-Fi Router | Affordable Wi-Fi| Fast Ethernet ports (WAN/LAN) | High-Gain Antennas | WI-FI Extender for Home | Easy Setup |MTCTE Certified
- N 300 Mbps wireless Router with high gain Omni Antenna. Dynamic IP (DHCP) : Yes;Support Multiple operating modes: Router | AP | Repeater | Client;Easy Setup: Super simple set-up with the D-Link Assistant Mobile APP Or with intuitive WEB GUI setup wizard.;Advance security with WPA/WPA2 and firewall NAT, SPI, IP Filter, MAC Filter, DMZ, DDos prevention
- Always up-to-date with latest features / updates with online firmware upgrade;Support advance features like IPv6, TR-069, VLAN, static Routing etc.;Wireless Guest zone for visitors and wireless client bandwidth limitation;3 years Brand Warranty; N 300 Mbps wireless Router with high gain Omni Antenna. Dynamic IP (DHCP) : Yes;Support Multiple operating modes: Router | AP | Repeater | Client
- Control Method: Application;High-Speed Wireless Networking
- Easy Configuration;Advanced Firewall Features; UPnP Support
- Security Protocol: Wpswpa2-Psk
Trenzu WR Series WiFi Range Extender for Home/Office | 300Mbps, 1500 SQ FT Coverage, Upto 20 Devices | 2.4GHz Single Band WiFi Signal Booster, Ethernet Port |Plug & Play
- [High-Speed Performance] : Experience 300Mbps wireless speed on the 2.4GHz single band, ensuring a stable and fast connection for streaming, gaming, and more. Complies with IEEE 802.11B/G/N standards for reliable performance.
- [Wide Coverage & Multiple Devices] : Extend your WiFi coverage up to 1500 SQ FT and connect up to 20 devices. Perfect for large homes and multiple users.
- [Versatile Functionality] : Supports Router, Repeater, WISP, Client, and AP mode. Adapt to any network requirement and enjoy flexible internet connectivity.
- [Secure Connection] : Ensure your network is protected with WPA/WPA2, WPA-PSK/WPA2-PSK encryptions. Keep your data safe and secure from unauthorized access.
- [Easy Setup & Use] : Plug & Play design with built-in power adapter eliminates the need for bulky adapters. Simple installation with the included Quick Installation Guide.
Hope this helps!