Hathway broadband provide high speed internet service via both fiber & Docsis coaxial cable technology. Their support is a major drawback as helpdesk ticket are closed without the consent of customers. They don’t have a happy code concept of Airtel broadband where ticket can only be closed with a otp from customer. So the support team closes the ticket even without actually attending the customers concern.
Email support can be a better alternative as everything is written with a proof so customer support team can’t ignore you. If they do so complaint can be forwarded to Appellate Authority with email proof.
Here is the list of email support addresses of various cities & states Hathway broadband operates in:
|Bengaluru & Karnatakaemail@example.com|
|Chennai & Tamil Nadufirstname.lastname@example.org|