Hathway broadband provide high speed internet service via both fiber & Docsis coaxial cable technology. Their support is a major drawback as helpdesk ticket are closed without the consent of customers. They don’t have a happy code concept of Airtel broadband where ticket can only be closed with a otp from customer. So the support team closes the ticket even without actually attending the customers concern.
Email support can be a better alternative as everything is written with a proof so customer support team can’t ignore you. If they do so complaint can be forwarded to Appellate Authority with email proof.
Here is the list of email support addresses of various cities & states Hathway broadband operates in:
| Hyderabad | hydhelpdesk@hathway.net |
| Baroda | vadhelpdesk@hathway.net |
| Surat | surathelpdesk@hathway.net |
| Vapi | vapihelpdesk@hathway.net |
| Bengaluru & Karnataka | bangalorehelpdesk@hathway.net |
| Aurangabad | helpdeskaur@hathway.net |
| Pune | helpdeskpune@hathway.net |
| Mumbai | helpdesk@hathway.net |
| Goa | goahelpdesk@hathway.net |
| Delhi | delhihelpdesk@hathway.net |
| Noida | delhihelpdesk@hathway.net |
| Indore | csindore@hathway.net |
| Chandigarh | ccare@hathway.net |
| Kolkata | kolkatahelpdesk@hathway.net |
| Sikkim | helpdeskSsikkim.isp@hathway.net |
| Asansol | hfibersupport@hathway.net |
| Malda | hfibersupport@hathway.net |
| Siliguri | hfibersupport@hathway.net |
| Chennai & Tamil Nadu | chennaihelpdesk@hathway.net |
For Hathway router wifi coverage problems try these:
TP-Link TL-WA855RE, Single Band 300Mbps RJ45 Wireless Range Extender, Wi-Fi Booster, Broadband/Wi-Fi Extender, Hotspot with 1 Ethernet Port, Plug and Play, Access Point Mode, 2 External Antennas,White
- Superior Extended Range —— Boosts your existing Wi-Fi coverage to deliver fast and reliable wired and wireless connectivity
- 300Mbps Wi-Fi —— Speeds up to 300Mbps at 2.4GHZ
- Antenna —— Two External antennas for faster and more reliable Wi-Fi
- AP Mode —— Supports AP mode which creates a new Wi-Fi Access point
- Power Saving —— Set the Power Schedule for the range extender for power-saving
D-Link DIR-615 Wi-fi Ethernet-N300 Single_band 300Mbps Router, Mobile App Support, Router | AP | Repeater | Client Modes(Black)
- N 300 Mbps wireless Router with high gain Omni Antenna. Dynamic IP (DHCP) : Yes;Support Multiple operating modes: Router | AP | Repeater | Client;Easy Setup: Super simple set-up with the D-Link Assistant Mobile APP Or with intuitive WEB GUI setup wizard.;Advance security with WPA/WPA2 and firewall NAT, SPI, IP Filter, MAC Filter, DMZ, DDos prevention
- Always up-to-date with latest features / updates with online firmware upgrade;Support advance features like IPv6, TR-069, VLAN, static Routing etc.;Wireless Guest zone for visitors and wireless client bandwidth limitation;3 years Brand Warranty; N 300 Mbps wireless Router with high gain Omni Antenna. Dynamic IP (DHCP) : Yes;Support Multiple operating modes: Router | AP | Repeater | Client
- Control Method: Application;High-Speed Wireless Networking
- Easy Configuration;Advanced Firewall Features; UPnP Support
- Security Protocol: Wpswpa2-Psk
TP-Link RE205 AC750 Universal Wireless Dual Band Range Extender, Broadband/Wi-Fi Extender, WiFi Booster/Hotspot with Ethernet Port, 2 External Antennas, Plug and Play, Smart Signal Indicator, 750Mbps
- Brings Wi-Fi dead zone to life with strong Wi-Fi expansion at combined speed of up to 750Mbps
- Operates over both the 2.4GHz band(300Mbps) and 5GHz band(433Mbps) for more stable wireless experience
- Intelligent signal light helps to find the best location for optimal Wi-Fi coverage by showing the signal strength
- Works with any Wi-Fi router or wireless access point
- Manufacturer Detail: TP-Link Technologies Co., Ltd,South Building, No.5 Keyuan Road, Central Zone,Science & Technology Park, Nanshan, Shenzhen, P.R. China
Trenzu Single Band 2.4GHz WiFi Wireless Range Extender for Home | 300Mbps, Upto 10m Coverage, 10 Devices | Signal Repeater with 2 LAN Ports, 4 Antenna | Plug & Play |Router & Access Point Mode
- [High-Speed Performance] : Experience 300Mbps wireless speed on the 2.4GHz single band, ensuring a stable and fast connection for streaming, gaming, and more. Complies with IEEE 802.11B/G/N standards for reliable performance.
- [Wide Coverage & Multiple Devices] : Extend your WiFi coverage up to 10m and connect up to 10 devices. Perfect for large homes and multiple users.
- [Versatile Functionality] : Supports Router, Repeater, WISP, Client, and AP mode. Adapt to any network requirement and enjoy flexible internet connectivity.
- [Secure Connection] : Ensure your network is protected with WPA/WPA2, WPA-PSK/WPA2-PSK encryptions. Keep your data safe and secure from unauthorized access.
- [Easy Setup & Use] : Plug & Play design with built-in power adapter eliminates the need for bulky adapters. Simple installation with the included Quick Installation Guide.
Netgear WiFi Range Extender EX6120-Extend Your Internet Wi-Fi up to 1200 sq ft & 20 Devices with AC1200 Dual Band Wireless Signal Booster & Repeater|Compact Wall Plug Design|Easy Set-Up|with LAN Port
- EXTENDED WIRELESS COVERAGE: Adds Wi-Fi range coverage up to 1200 sq ft, and connects up to 20 devices such as laptops, smartphones, speakers, IP cameras, tablets, IoT devices, and more.
- AC1200 WI-FI SPEED: Provides up to 1200Mbps performance using dual-band and patented FastLane(TM) technology for video streaming and casual gaming.
- UNIVERSAL COMPATIBILITY: Works with any wireless router, gateway, or cable modem with Wi-Fi.
- WIRED ETHERNET PORT: Simply plug in game consoles, streaming players, or other nearby wired devices using the one 10/100M port for maximum speed.
- SAFE & SECURE: Supports WEP and WPA/WPA2 wireless security protocols.
Trenzu Single Band WiFi Range Extender | Basic Repeater| No Warranty
- TOP-NOTCH SECURITY: Keep your internet connection safe with advanced security features including 64/128-bit WEP, WPA-PSK/WPA2-PSK, and 802.1X encryption, giving you peace of mind for secure, private browsing.
- UNIVERSAL DEVICE COMPATIBILITY: Works seamlessly with Wi-Fi 802.11b/g/n, ensuring smooth integration with all routers and Wi-Fi-enabled devices like smartphones, laptops, smart TVs, gaming consoles, and more.
TP-link N300 WiFi Wireless Router TL-WR845N | 300Mbps Wi-Fi Speed | Three 5dBi high gain Antennas | IPv6 Compatible | AP/RE/WISP Mode | Parental Control | Guest Network
- 300Mbps Wireless Speed — 300Mbps wireless speed ideal for interruption sensitive applications like HD video streaming. Power: 9 V ⎓ 0.6 A;Antenna — Three antennas greatly increase the wireless robustness and stability
- Encryption — Easy wireless security encryption at a push of WPS button;Bandwidth Control — IP based bandwidth control allows administrators to determine how much bandwidth is allotted to each PC; IPv6 Compatible — Compatible with IPv6 -the more recent Internet Protocol version;Working Modes — Router Mode/ Access Point Mode/ Range Extender Mode/WISP Mode
- Easy Management — TP-LINK Tether App allows quick installation and easy management using any mobile device. WiFi Range: 2 Bedroom Houses3× Fixed Antennas Multiple antennas form a signal-boosting array to cover more directions and large areas
- In an unlikely case of product quality related issue, we may ask you to reach out to brand’s customer service support and seek resolution. We will require brand proof of issue to process replacement request.
- Security Protocol: 64/128/152-Bit Wep / Wpa / Wpa2,Wpa-Psk / Wpa2-Psk
TP-Link AX1500 Wi-Fi 6 Range Extender, Up to 1500 Mbps Speed, Next-Gen Dual Band WiFi Booster, Wireless Repeater with Gigabit Port, 2 External Antennas, Easy Set-Up (RE505X)
- Extend WiFi Coverage —— RE505X comes equipped with the latest wireless technology, Wi-Fi 6, for faster speeds, greater capacity, and reduced network congestion.
- WiFi 6 Speeds —— Enjoy smoother and more reliable streaming, gaming, downloading, and more with dual-band WiFi speeds up to 1.5 Gbps (1200 Mbps on 5 GHz and 300 Mbps on 2.4 GHz)
- OneMesh Compatible —— Creates a Mesh network by connecting to a OneMesh router for seamless whole-home coverage.
- Gigabit Ethernet Port —— Provide faster-wired connections to smart TVs, computers and gaming consoles
- Intelligent Signal Light —— Helps to determine the best location for optimal Wi-Fi coverage by indicating the signal strength in the current placement
LAPCARE 300Mbps Wi-Fi Range Extender with Dual LAN Ports | High-Speed 2.4GHz Signal Booster for Home & Office | WPS Setup, Wide Compatibility, Reliable Coverage (LRE-602)
- High-Speed Internet Performance: Enjoy blazing fast wireless speeds of up to 300Mbps on the 2.4GHz band for seamless browsing, streaming, and gaming.
- Enhanced Coverage: Boost your Wi-Fi range and eliminate dead zones, ensuring strong and stable connectivity throughout your home or office.
- Wide Device Compatibility: Compatible with IEEE802.11b/g/n, IEEE802.3, and IEEE802.3u protocols for hassle-free integration with almost all routers and devices.
- Reliable Wired Connectivity: Equipped with 2 LAN ports (10/100Mbps) to provide fast and stable wired internet connections for devices like smart TVs, gaming consoles, and PCs.
- Simple Setup and Operation: One-click WPS button for quick setup, and a reset button for easy troubleshooting.
TP-Link TL-WR850N N300 Wi-Fi Router | 300 Mbps Wireless Speed | 2.4GHz Single Band | Easy Setup | IPv6 Support | Parental Controls | Guest Network | Ideal for Home & Small Office
- 300Mbps wireless transmission rate ideal for both bandwidth sensitive tasks and basic work
- Supports Aginet Config- Enable ISPs to customize default configurations by themselves
- Parental Controls manage when and how connected devices can access the internet
- IPTV supports IGMP Proxy/Snooping to optimize IPTV streaming
- Compatible with IPv6 (Internet Protocol version 6)
Hope this helps!