Hathway broadband provide high speed internet service via both fiber & Docsis coaxial cable technology. Their support is a major drawback as helpdesk ticket are closed without the consent of customers. They don’t have a happy code concept of Airtel broadband where ticket can only be closed with a otp from customer. So the support team closes the ticket even without actually attending the customers concern.

Email support can be a better alternative as everything is written with a proof so customer support team can’t ignore you. If they do so complaint can be forwarded to Appellate Authority with email proof.

Here is the list of email support addresses of various cities & states Hathway broadband operates in:
Hyderabadhydhelpdesk@hathway.net
Barodavadhelpdesk@hathway.net
Suratsurathelpdesk@hathway.net
Vapivapihelpdesk@hathway.net
Bengaluru & Karnatakabangalorehelpdesk@hathway.net
Aurangabadhelpdeskaur@hathway.net
Punehelpdeskpune@hathway.net
Mumbaihelpdesk@hathway.net
Goagoahelpdesk@hathway.net
Delhidelhihelpdesk@hathway.net
Noidadelhihelpdesk@hathway.net
Indorecsindore@hathway.net
Chandigarhccare@hathway.net
Kolkatakolkatahelpdesk@hathway.net
SikkimhelpdeskSsikkim.isp@hathway.net
Asansolhfibersupport@hathway.net
Maldahfibersupport@hathway.net
Siligurihfibersupport@hathway.net
Chennai & Tamil Naduchennaihelpdesk@hathway.net
For Hathway router wifi coverage problems try these:
TP-Link TL-WA850RE Single_Band 300Mbps RJ45 Wireless Range Extender, Broadband/Wi-Fi Extender, Wi-Fi Booster/Hotspot with 1 Ethernet Port, Plug and Play, Built-in Access Point Mode, White
  • Range Extender mode boosts wireless signal to previously unreachable or hard-to-wire areas flawlessly
  • Miniature size and wall-mounted design make it easy to deploy and move flexibly
  • Easily expand wireless coverage at a push of Range Extender button
  • Ethernet port allows the Extender to function as a wireless adapter to connect wired devices
  • Tether App allows easy access and management using any mobile device
TP-Link AC750 Wifi Range Extender | Up to 750Mbps | Dual Band WiFi Extender, Repeater, Wifi Signal Booster, Access Point| Easy Set-Up | Extends Wifi to Smart Home & Alexa Devices (RE200)
  • Boosts wireless signal to previously unreachable or hard-to-wire areas flawlessly
  • Compatible with 802.11 b/g/n and 802.11ac Wi-Fi devices
  • Dual band speeds up to 750Mbps
  • Miniature size and wall-mounted design make it easy to deploy and move flexibly
  • Ethernet port allows the Extender to function as a wireless adapter to connect wired devices
Mercusys MW300RE Wireless Repeater WiFi Booster | MIMO Technology | Three External Antennas | 300Mbps Speed Wi-Fi Range Extender
  • Wireless Booster —— Range Extender mode boosts wireless signal to previously unreachable or hard-to-wire areas flawlessly
  • Superior Extended Range —— Three external antennas with MIMO technology help set the MW300RE apart from ordinary range extenders
  • Easy Setup —— Easily expand wireless coverage at easy two-touch setup or a push of WPS button
  • Design —— Miniature size and wall-mounted design make it easy to deploy and move flexibly
  • LED —— The multicolor LED helps you to find the right location to deliver the best Wi-Fi extension
TP-Link | AC1200 WiFi Range Extender | Up to 1200Mbps Speed | Dual Band Wireless Extender, Repeater, Signal Booster, Access Point| Easy Set-Up | Extends Internet Wi-Fi (RE305)
  • No Dead Zone —— Brings Wi-Fi dead zone to life with strong Wi-Fi expansion at combined speed of up to 1.2Gbps
  • AC1200 Dual Band Wi-Fi —— Operates over both the 2.4GHz band(300Mbps) and 5GHz band(867Mbps) for more stable wireless experience
  • OneMesh —— Creates a Mesh network by connecting to a TP-Link OneMesh router for seamless whole-home coverage.
  • Perfect Location —— Intelligent signal light helps to fi­nd the best location for optimal Wi-Fi coverage by showing the signal strength
  • Ultimate Compatibility —— Works with any Wi-Fi router or wireless access point
TP-Link TL-WA855RE N300 Mbps Single Band Universal Wireless Range Extender, Broadband/WiFi Extender with 1 Ethernet Port and 2 External Antennas, Plug and Play, Built-in Access Point Mode, White
  • Superior Extended Range —— Boosts your existing Wi-Fi coverage to deliver fast and reliable wired and wireless connectivity
  • 300Mbps Wi-Fi —— Speeds up to 300Mbps at 2.4GHZ
  • Antenna —— Two External antennas for faster and more reliable Wi-Fi
  • AP Mode —— Supports AP mode which creates a new Wi-Fi Access point
  • Power Saving —— Set the Power Schedule for the range extender for power-saving
TP-Link RE205 AC750 Universal Wireless Dual Band Range Extender, Broadband/Wi-Fi Extender, WiFi Booster/Hotspot with Ethernet Port, 2 External Antennas, Plug and Play, Smart Signal Indicator, 750Mbps
  • AC750 Dual Band Wi-Fi —— Brings Wi-Fi dead zone to life with strong Wi-Fi expansion at combined speed of up to 750Mbps
  • 750 Mbps Wi-Fi Speed —— Operates over both the 2.4GHz band(300Mbps) and 5GHz band(433Mbps) for more stable wireless experience
  • Intelligent Signal Light —— Intelligent signal light helps to fi­nd the best location for optimal Wi-Fi coverage by showing the signal strength
  • Ultimate Compatibility —— Works with any Wi-Fi router or wireless access point
  • In an unlikely case of product quality related issue, we may ask you to reach out to brand’s customer service support and seek resolution. We will require brand proof of issue to process replacement request.
TP-Link AC1750 Universal Dual Band Range Extender, Broadband/Wi-Fi Extender, Wi-Fi Booster/Hotspot with 1 Gigabit Port and 3 External Antennas, Built-in Access Point Mode, 1750Mbps Speed (RE450)
  • AC1750 Dual Band Wi-Fi —— Simultaneous 450Mbps on 2.4GHz + 1300Mbps on 5GHz
  • Three Antennas —— Three adjustable external antennas provide optimal Wi-Fi coverage and reliable connections
  • Gigabit Ethernet port —— Act as a wireless adapter to connect a wired device to your network at Gigabit speed
  • Intelligent Signal Light —— Help to find the best location for optimal Wi-Fi coverage by showing the signal strength
  • AP Mode —— Create a new Wi-Fi access point to enhance your wired network with Wi-Fi capability
Netgear WiFi Range Extender EX6120-Extend Your Internet Wi-Fi up to 1200 sq ft & 20 Devices with AC1200 Dual Band Wireless Signal Booster & Repeater|Compact Wall Plug Design|Easy Set-Up|with LAN Port
  • EXTENDED WIRELESS COVERAGE: Adds Wi-Fi range coverage up to 1200 sq ft, and connects up to 20 devices such as laptops, smartphones, speakers, IP cameras, tablets, IoT devices, and more.
  • AC1200 WI-FI SPEED: Provides up to 1200Mbps performance using dual-band and patented FastLane(TM) technology for video streaming and casual gaming.
  • UNIVERSAL COMPATIBILITY: Works with any wireless router, gateway, or cable modem with Wi-Fi.
  • WIRED ETHERNET PORT: Simply plug in game consoles, streaming players, or other nearby wired devices using the one 10/100M port for maximum speed.
  • SAFE & SECURE: Supports WEP and WPA/WPA2 wireless security protocols.
WiFi Range Extender Signal Booster up to 300mbps WiFi Repeater Internet Signal Booster for Home, Office
  • WIFI Dead Zone – The SKOL WiFi range extender Coverage up to 300mbps with advanced central processing unit and powerful new-generation chips can better extend wireless signals to hard-to-reach areas. Wi-Fi range booster penetrates walls, floors and extending your internet wireless network to every corner of your house, for online gaming, video chat and even streaming 4K HD video.
  • Coverage up to 300mbps – This WiFi repeater equipped with 4 high gain external antennas, covering up to 360 degrees and up to 300mbps, higher penetration, up to bedroom, restroom, garage, basement and garden, allowing you to enjoy stable Wifi signal throughout whole home. Support up to 10 devices such as phones, tablets, laptop, Smart TV, security cameras and other smart devices.
  • Easy One-Tap Setup & Universal Compatibility – Just choose a proper spot and simply press the WPS button on the WiFi range extender and your router, which can easily extend the wireless coverage. It can also be set up via browser website on Windows/Android/iOS mobile phones within minutes. This WiFi booster can be used with any 802.11b/g/n/a/ac wireless Internet router, which means it works with any standard router, access point and gateway.
  • Repeater & AP Mode with Ethernet Port – The internet extender has Repeater Mode and AP Mode. Repeater Mode is for enhancing the wireless signal and expands your wireless network range. AP Mode is for covering wired network to wireless network. The Ethernet port and being able to connect to any wired Ethernet device such as smart TV, desktop and so on while boosting your existing WiFi coverage.
  • WiFi Extender – Uses bank-grade financial security smart chip promotes the latest advanced WPA/WPA2 security protocol privacy features beyond its peers. Complies with FCC and IEEE802.11b/g/n standards. Protect your banking and personal data, it creates the ultimate strong security and defense wall for business and personal protection.
Trenzu WR10 WiFi Range Extender for Home | 300Mbps, 2500 SQ FT Coverage, 20 Devices | 2.4GHz Single Band WiFi Signal Booster with 2 Ethernet Ports, 4 Antenna | Plug & Play |Router & Access Point Mode
  • [High-Speed Performance] : Experience 300Mbps wireless speed on the 2.4GHz single band, ensuring a stable and fast connection for streaming, gaming, and more. Complies with IEEE 802.11B/G/N standards for reliable performance.
  • [Wide Coverage & Multiple Devices] : Extend your WiFi coverage up to 2500 SQ FT and connect up to 20 devices. Perfect for large homes and multiple users.
  • [Versatile Functionality] : Supports Router, Repeater, WISP, Client, and AP mode. Adapt to any network requirement and enjoy flexible internet connectivity.
  • [Secure Connection] : Ensure your network is protected with WPA/WPA2, WPA-PSK/WPA2-PSK encryptions. Keep your data safe and secure from unauthorized access.
  • [Easy Setup & Use] : Plug & Play design with built-in power adapter eliminates the need for bulky adapters. Simple installation with the included Quick Installation Guide.

Hope this helps!